Docs & References


Introduction | City | SOP | Field References | CERT | Net Control Scripts | Mesh Networking
Updated: 31 December 2022


Introduction

Ensuring a repeatable process is critical to ensure a successful activation and field deployment. Skills are maintained by practice and drills, and ensuring that the response process is understood, consistent, and repeatable. This section describes the various documents that support this objective.

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City Volunteer Documents

Name Description, Content

Emergency Operations Plan, June 2019

The City of Cupertino Emergency Operations Plan (EOP) is an all-hazards document describing the City incident management organization, compliance with relevant legal statutes, other relevant guidelines, whole community engagement, continuity of government focus, and critical components of the incident management structure.


Volunteer Management Annex, July 2021

The EOP Volunteer Management Annex describes the coordinating processes used to ensure the most efficient and effective utilization of affiliated and unaffiliated volunteers during a disaster.


Appendix A - Capabilities, July 2021

Volunteer Annex, Appendix A describes how and when the City can expect Citizen Corps to perform in an emergency and requested activities.


Standard Operating Procedures

Name Description, Content

Infectious Disease Response Plan (.docx), Dec 2020

This document is supplemental guidance for Cupertino Citizen Corps whenever CCC is activated for a response during an infectious disease or pandemic event. Revisions will be made as new guidance becomes available.


CARES Task List, May 2022

This document guides the selection of tasks that CARES will employ to meet the objectives defined in the Incident Action Plan when an activation occurs.


Emergency Plan, Aug 2020

This plan provides a written guide containing the minimum information that would be needed in an emergency.


Part 1, Overview, Jul 2019

Part 1 introduces CARES, and the general method by which we operate. The sections include:

  • Organization
  • City Hazards
  • Served Agencies
  • Overview of Operations

Part 2, Procedures, Feb 2013

Part 2 introduces the different procedures that we execute during the course of an activation.

  • Roles and Responsibilities
  • Operating Procedures
    • ISA - Infrastructure Safety Assessment
    • Field Assignment
    • Emergency Net Control
    • Weekly Net Control
  • Emergency Net Logistics
  • Admin Procedures

Part 3, General Information, September 2002

Part 3 is a collection of topics of interest to an emergency responder. In light of the work done at County RACES, this section is under review for on-going relevance.


Part 5, Checklists, July 2006

Part 5 includes both procedural as well as technical checklists. See the table of contents for the full listing.


Part 6, Forms

This section is Obsolete


Part 7, Information Security Plan

Describes how we will manage the sensitive information on behalf of our served agencies. Not available on line.


Part 8, Training Plan, March 2022

This document reviews the method for pursuing one of several qualifications granted by CARES. Qualifications cover these areas:

  • Field Responder
  • Net Control Operator
  • Radio Room Operator
  • Shift Supervisor / Comm Team Lead
  • Comm Van Operator, Supervisor

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Field References

Name Description, Content

Net Control Station Handbook
Manual
| Booklet, Feb 2022

PDF, This handbook covers the methods and approach CARES will use for managing the CARES Emergency Net.


Field Communications Handbook
Manual
| Booklet, Jan 2022

PDF, This Handbook is a compilation of several SOP areas as well as key procedure training. This handbook should be carried by all CARES members.
Note: The Booklet file is formatted to create a 5½" x 8½" booklet when printed with a 2 sided printer. See the printing instructions here.


Message Passing Proword Cheat sheet, December 2022

PDF, This is a compilation of the prowords used for accurate message passing.


Message Handling Procedures Operators Guide, Nov 2019

PDF, Santa Clara County RACES. This document lays out the "rules" that we will use when speaking on the radio.


SCCo RACES Packet Radio Field Reference
Manual | Booklet, Nov 2022

PDF, This Handbook includes information on operating packet radio on the Santa Clara County RACES Packet Systems.
Note: The Booklet file is formatted to create a 5½" x 8½" booklet when printed with a 2 sided printer. See the printing instructions here.


Cupertino Packet Addendum
Manual | Booklet, Jan 2022

PDF, This is an addendum to the SCCo RACES Packet Radio Handbook for specifics to Cupertino. Packet Operators should download both documents for your reference.
Note: The Booklet file is formatted to create a 5½" x 8½" booklet when printed with a 2 sided printer. See the printing instructions here.


Comm 469 Packet Procedures
Manual
, May 2019

PDF, This manual describes the process for operating Packet Radio in Comm 469. All Packet Operators should familiarize yourselves with this in the event you are asked to staff the packet station at Comm 469.


Comm 469 Reference
Manual
| Booklet, August 2022

PDF, This manual covers most information and procedures needed to deploy and operate the communications van. The intended user is the Van Supervisor and Van Sups-in-Training.
Note: The Booklet file is formatted to create a 5½" x 8½" booklet when printed with a 2 sided printer. See the printing instructions here.


Comm 469 Radio Reference
Manual
| Booklet, March 2022

PDF, Covers the radio systems in Comm 469.
Note: The Booklet file is formatted to create a 5½" x 8½" booklet when printed with a 2 sided printer. See the printing instructions here.


Comm 469 Network Reference Manual* | Booklet*, September 2022

PDF, This is an internal manual for setting up the C469-to-DOC network.
Note: The Booklet file is formatted to create a 5½" x 8½" booklet when printed with a 2 sided printer. See the printing instructions here.


Comm 469 Preventive Maintenance Procedures
Manual
| Booklet, Jan 2020

PDF, This manual describes the maintenance procedures to be periodically performed on Comm 469.
Note: The Booklet file is formatted to create a 5½" x 8½" booklet when printed with a 2 sided printer. See the printing instructions here.


Cupertino City Map, Aug 2012

PDF, This is an 11"x14" map of Cupertino with the County Grid system overlay. Copies are available at the Comm Van and the EOC. This map will print to 8.5"x11", but may be tough to read.


Acronyms and Terms, Nov 2020

PDF, A good compilation of various terms used within Emergency Management.

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CERT Docs


ARK Activation Handbook
Manual
| Booklet, Jan 2022

PDF, This manual is the guide for starting up the Cupertino ARKs.
Note: The Booklet file is formatted to create a 5½" x 8½" booklet when printed with a 2 sided printer. See the printing instructions here.


CERT Field Communications Handbook
Manual
| Booklet, October 2022

PDF, This manual describes the FRS and GMRS radio systems, and procedures for CERT teams operating from an ARK.
Note: The Booklet file is formatted to create a 5½" x 8½" booklet when printed with a 2 sided printer. See the printing instructions here.

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Net Control Scripts

Name Description, Content

CARES Weekly Net Script,
Dec 2022

PDF, This script is used to guide the Net Control Operator through the weekly Net procedure
(Rev: 221207).


County Weekly Net Script,
Oct 2020

PDF, Cupertino checks into the SVECS net weekly to report our check-in totals. The Net Control position rotates to all cities, and our turn comes up every 10 weeks.

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Mesh Networking

Name Description, Content

Mesh Client Handbook
Manual
| Booklet, May 2016

PDF, This handbook contains general set-up and operation steps for using a Mesh node in the field.
Note: The Booklet file is formatted to create a 5½" x 8½" booklet when printed with a 2 sided printer. See the printing instructions here.


Mesh Server Handbook
Manual
| Booklet, August 2018

PDF, This handbook contains general set-up steps for a Ubuntu Linux Server that supports a Mesh field deployment.
NOTE! Some adjustments to these procedures are required when using this with the Debien (or RPi's Rasbien) Distro.
Note: The Booklet file is formatted to create a 5½" x 8½" booklet when printed with a 2 sided printer. See the printing instructions here.

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Upcoming Activities


6 Apr 2023, General Meeting
Topic: TBD, 7:30pm Zoom   

8 Apr 2023, Big Bunny 5K
CARES members are staged along a 5K course. 7:30 am to 10:30 am   More Details...

4 May 2023, General Meeting
Topic: TBD, 7:30pm, Zoom   

1 Jun 2023, General Meeting
Summer Event Planning -- ARRL Field Day, 4th of July. 7:30pm, Zoom   

24 Jun 2023, ARRL Field day
Location: tbd. 08:00 to 17:00   

4 Jul 2023, July 4 Fireworks
We need plenty of radio operators for our biggest annual event, and it's a great show.   More Details...

19 Oct 2023, Public Safety Forum
The annual Public Safety Forum offers the opportunity for the community to directly connect with City, County, and regional public safety organizations. 5:30p to 8:00p   More Details...